Frequently Asked Questions

*Is it safe to use my credit card at milkbomb.com?
Yes, all transactions are completed on our secure server and are transmitted utilizing the Secure Sockets Layer (SSL) encryption format. Back to top.

*What if the onesie or t-shirt I buy doesn't fit?
No sweat! Having a little one of our own, we know that kids grow fast. If your item doesn't fit, just e-mail exchange@milkbomb.com (or call 415-516-5329) and include your order number along with the size and name of the item that you'd like to have. We'll then send you the replacement item along with a prepaid envelope (no cost to you!) that you can use to send the original item back. Easy peasy!
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*What if I receive a onesie or a t-shirt as a gift and it doesn't fit?
Again, no problemo! If you received the item as a gift and don't know the order number, just email exchange@milkbomb.com (or you can call 415-516-5329) and let us know a) which item you currently have, b) the item you'd like to get and c) the address you'd like us to send the replacement item to. We'll then send you the replacement item along with a prepaid envelope (no cost to you!) that you can place the original item in to return it. Supa' easy!
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*How do I track my order?
You can track your order by clicking on the "your account" link and then clicking on order status link.
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*How long will it take to receive my order?
You should receive your order within seven to nine business days. In the rare cases where there is a shortage of inventory, you will be e-mailed about any delays. Your credit card won't be charged until the order ships.
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*When does Milkbomb charge my credit card?
Your credit card won't be charged until your order is actually shipped. To track orders you can visit the order status page.
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*What is Milkbomb's privacy policy?
All information collected on this site will be kept strictly confidential in a secure database and will not be sold, reused, rented or disclosed in any manner.
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*What sizes does Milkbomb have available for its snapsuits and t-shirts?
Long and short-sleeve snapsuits are available in the following sizes: 3-6 month and 6-12 month. The long and short sleeve shirts are available in 6-12 month, 12-18 month, 18-24 month, 2T, 4T, and 6T. For a fuller description of our size and style offerings click here.
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*What forms of payment does Milkbomb accept?
Milkbomb accepts Visa, and Mastercard.
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*What forms of shipping are available at Milkbomb?
Milkbomb uses USPS First Class Shipping for almost all its orders. For large orders we use Priority Mail. We currently do not offer Express Mail or Overnight options.
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*What do I do if I need to return or exchange an item?
We hope you are totally happy with your Milkbomb order. However, if you're not completely satisfied, drop us a line at info@milkbomb.com or give us a ring at 415-516-5329 and we'll gladly give you a full refund or an exchange. Our aim is to provide the highest quality snapsuits and t-shirts, so if you find any flaws or are unhappy for any reason, please don't hesitate to contact us.
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*Who created all the designs and slogans?
Graphic designer, Steve O'Neil, came up with all the designs and slogans, each of which is registered with the U.S. Copyright Office.
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*Why do I see knockoffs of Milkbomb designs and slogans on other sites?
Because some people have no shame. But they do have access to lawyers. Unfortunately, many of the knockoffs are committed by people who use large corporate sites to make and sell their garments. Small independent design shops like Milkbomb simply don't have the resources to make these bad, bad people stop. But don't dispair -- always buy from original source. Viva la Indie Designers!
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